Last Updated: June 2026
At Modula Racks, we proudly offer products from leading automotive and outdoor equipment manufacturers. Each manufacturer stands behind the quality of its own products and provides its own warranty coverage.
Manufacturer Warranties
Unless otherwise stated on the product page, all warranties are provided by the original manufacturer, not by Modula Racks.
Warranty coverage, duration, and terms vary by manufacturer and product. Please refer to the warranty information provided with your product or on the manufacturer's website for specific details.
What Is Generally Covered
Warranty coverage is determined solely by the manufacturer and typically covers defects in materials or workmanship under normal use.
What Is Generally Not Covered
Most manufacturer warranties do not cover:
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Normal wear and tear
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Cosmetic damage
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Improper installation
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Misuse or abuse
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Accidental damage
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Unauthorized modifications
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Damage resulting from improper maintenance
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Commercial or rental use where prohibited by the manufacturer
Replacement Parts & Repairs
Replacement parts, repairs, or product replacements are provided at the discretion of the manufacturer in accordance with their warranty policies.
Warranty Claims
To ensure the fastest resolution, we recommend retaining:
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Your original proof of purchase
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Product serial numbers (where applicable)
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Any documentation included with the product
Warranty Assistance
While Modula Racks does not administer manufacturer warranties, we are happy to assist our customers throughout the warranty process.
If you believe your product has a manufacturing defect, please contact us with:
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Your order number
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A description of the issue
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Photos or videos of the defect (if applicable)
Our team will help direct you to the appropriate manufacturer or, where possible, facilitate communication on your behalf.
Questions?
If you're unsure who to contact or need assistance starting a warranty claim, we're here to help.
Email: info@modularacks.com
Phone: (604) 541-9966
We will gladly assist you in connecting with the appropriate manufacturer and help guide you through the warranty process.