We offer free shipping on all orders over $199 across Canada. Some oversized or remote-area shipments may include a small surcharge, but we’ll always notify you before processing your order.

Most orders ship out within 1–2 business days, and delivery usually takes 3–7 business days, depending on your location. You’ll receive a tracking link as soon as it’s on the way.

• In stock orders ship within one business day. We ship from Western Canada, and depending on your location, delivery time can range from 1-6 business days in most cases. Call or email us to get an exact time estimate.

No worries! We’re happy to help with returns or exchanges if something doesn’t fit. Just reach out to our support team, and we’ll make it right.

• This should more closely match our current policy
• https://modularacks.ca/pages/modula-racks-fitment-guarantee

Unless clearly marked as Open Box, all items are brand new and covered by the full manufacturer's warranty. Our open-box listings include complete product details and have been carefully inspected before resale.

• Some product boxes may be opened to inspection before shipping, but are new and covered by the manufacturer's warranty.

Yes, we do! If you find a lower advertised price from an authorized retailer in Canada, we’ll match or beat it whenever possible.

• This does not currently exist in our Policy page and should

Price Match Promise wants you to feel great about shopping with us. If you find a lower advertised price from an authorized Canadian retailer, we’ll match it at checkout or within 15 days of your purchase. What we’ll match

• The same product: brand, model, and condition, brand new and factory sealed.
• Prices in Canadian dollars from authorized retailers with stock available.
• We always compare the delivered price, including any shipping or handling fees.

How it works

• If you spot a lower advertised price, share a screenshot or link showing the offer and availability.
• If everything checks out, we’ll match it on the spot or refund the difference if you’ve already purchased.
• If our own price drops within 15 days, we’ll credit you the difference.

A few ground rules

• One price match per identical item per customer.
• Not combinable with other promotions or discounts.
• Excludes clearance, refurbished, open-box, limited-quantity, doorcrasher, flash, bundle, or coupon-only deals.
• We don’t match marketplace sellers, membership prices, preorders, or misprints.

Bottom line: We believe in fair pricing and making sure you get the best value on the gear you actually want, backed by the service and support you deserve.

We accept all major credit cards, Shop Pay, Apple Pay, and Google Pay. You can also use interest-free installment options available at checkout.

Yes! Our product pages display real-time stock availability for items at our main store and supplier warehouse. Special order products will include a clear note with estimated lead times. If you have any questions or need assistance, feel free to reach out to our team—we’re happy to help!